We calculate all shipping charges at the time of checkout, and use the
exact item weight with the carrier's rates in order to get the best rate possible.
This method ensures the most accurate rates
possible and avoids unnecessary shipping over charges. Unlike some other
companies, we do not inflate the shipping charges. We do not make money
from the shipping costs, and therefore keep our prices as low as possible.
Below is a table of the shipping options you will have at the time of
All Other Countries
- Standard Shipping
- 3 Day Shipping
- Standard Shipping
- 3 Day Shipping
Please Call to place your order
Stock Interiors ships most orders within 2-3 business days from the date the order
is received (this excludes weekends and holidays). During the holiday season and car
show seasons, this may take an extra day. If you chose standard (US Ground) shipping, you
should expect your items within 6 business days of placing your order. All Custom Molded
Carpet kits are manufactured as ordered, and then shipped by the appropriate carrier.
If damages occur in shipping, it is the responsibility of the customer to contact us
so that we can file a claim with the carrier.
Product Fit Guarantee
In the unlikely event that an item was manufactured incorrectly or the product received
is not what was ordered, Stock Interiors will replace the item with a correctly manufactured item
(same year, make, model, color and material that was ordered) after the original item
has been returned, inspected and found to be incorrect. In some cases, a digital photo may be
requested from the customer, and may be sufficient evidence.
We will not refund or replace any items that have been cut, altered or damaged through use. Once
the product has been installed, it is impossible to determine if it was manufactured
incorrectly or installed incorrectly. This Product Fit Guarantee does NOT include cases when the product has
been installed incorrectly, or has been cut/altered incorrectly by the installer. We
CANNOT guarantee the quality of the installer's work, and we urge you to tell your installer
to verify the fit BEFORE cutting the product. We recommend that every customer read our
installation instructions before beginning your installation.
It is the customer's responsibility to verify that they received the correct product
BEFORE cutting, altering or installing the product.
Our Product Fit Guarantee only applies to vehicles that have not been modified from the factory
original specifications. We do not guarantee that our products will fit aftermarket modifications
or will fit with other aftermarket products installed. The products we sell are designed and
manufactured to fit as original; any exceptions will be listed on the item detail page.
When returning an item, you must contact us first for return authorization.
All items received that have not been authorized for return will not be accepted.
The return authorization number must be clearly marked on the ouside of the box.
No returns or exchanges will be accepted for products that have been used, cut, trimmed,
glued, altered, or damaged through use. We strongly recommend that you read our
install instructions prior to installing your items,
and if you have any questions or concerns, please contact us first.
Items that have been ordered incorrectly may be accepted for refund or exchange after they
have been returned and inspected. Custom made products, made to the specifications of the customer
are not returnable.
Because all of our products are custom made, a restocking fee of 25% will apply to all items
returned for any reason other than shipping or manufacturing issues (i.e. incorrect item
ordered, incorrect color ordered, etc).
Returns for dissatisfaction of color are subject to a restocking fee. For this reason,
we strongly recommend that you request a free set of samples
prior to ordering so that you can see first hand what color that you will be ordering.
Shipping charges are not refundable. When returning an item that has been manufactured
correctly and as ordered, the customer will be responsible for return shipping.
We will not accept any items for return after 60 days of the purchase date,
or that have been cut, altered or damaged through use.
Damage From Shipping/Lost Shipment
If your product has been damaged in shipping, please contact us within 2 weeks
(14 days) of receipt of the item. If it has been damaged by the carrier, the item
will be replaced at no cost to you.
- Please keep the item and the original box; do not discard the item
- Call us at 866-868-4577 so that we can file a claim with the shipping company
- We may have the carrier pick up the item and return to the manufacturer
If you believe that your product has been lost in shipping, please contact is within 2 weeks
(14 days) to notify us of the problem. We will handle the investigation and claim with the
shipping company and we will ship a new product, if the package has been lost. You will
receive a tracking number when your product is shipped. Please use this tracking number
to verify that the item has been lost, instead of delayed for some reason.
Stock Interiors is not responsible for any installation charges incurred. This
includes but is not limited to: removing your existing auto interior, preparing to
install your new items, installing your new items and any material or labor
charges resulting from the above.
We will allow you to cancel an order only before the items are manufactured (usually
within 24 hours). If you do decide to cancel your order prior to the items being
manufactured, we will refund your payment, minus a 5% Cancellation Fee. If you cancel
your order after the items have been manufactured, we will refund your payment
minus a restocking fee.
Package Delivery Refusal
If you refuse the delivery of an item that you have ordered, your order will be
treated as a returned order. This means that all shipping costs (including the
return shipping costs) are not refundable. Your payment will be refunded
minus all shipping costs, all delivery refusal charges and a 25% restocking fee.
All International shipping amounts do not include international customs,
brokerage or tariff fees. Stock Interiors has a strict policy against
misrepresenting the value and/or contents of your order on international
customs forms. To misrepresent your order on customs forms would put
us at risk legally. Any requests to do such will be ignored.